Frequently Asked Questions:

1. Can I change the layout on the Business Card?
Online orders: No the template is fixed and can not be altered.
Off line form: The lines on the form are merely a guide. Fill out the form the way you want to see the type. The location of the badge is stationary.

2. Are your fax lines and website secure for credit card use?
Yes, it is safe to include your credit card information on the order form. We also have maximum security through our online store so please feel secure in entering your information online.

3. Can I have more than two lines for an address?
Yes, you may have up to three (3) lines for your address.

4. Can I have my title above my name?
Web order: No you may only input as the template shows - Name first then title - if you need the set up different from the online template, then submit a fax order form
Off line orders: Off line orders can be customized to your spec's in most cases - call for a order form - fill it in and fax it back (281-469-0500)

5. Can I have my email address on my card?
Yes, we normally would put it under the phone number lines. Please type the address exactly how you want it to read.

6. Can I get more or less than an order of 300?
300 is the minimum order. Orders of 600 and 1,200 are available. For prices, choose the desired quantity online or just indicate the desired qty on the fax in order form.

7. Can I have my badge number on the badge?
No, it would not be cost effective for you or Cobra Printing & Productions™ to put badge numbers on the badge. We use hand-tooled dies and each badge number would require a special die. We suggest that you may want to put your badge number under your name and title.

8. How long should it take to get my order?
We try to produce all orders within 10 to 14 workdays. From time to time, we have to replenish our masters and that could delay your order by a few days. We send all orders by United Postal Service (Priority Mail). Generally, you should get the order within 3 days from the day we mail it. We are not responsible for lost orders out side our control.

9. How do I email Cobra Printing & Productions™?
Cobra@CobraPrint.com

10. What if my hand writing is not clear and a mistake is made on the cards?
Online order: We are not responsible for any errors submitted online - you are typesetting your order at the time of the order - we do not touch the art that you submit. Check your work carefully before you submit the order.
Off Line Form: We will not be responsible for errors made due to poor or unclear penmanship - please write clearly.

11. Are you still Cobra Productions?
We are Cobra Printing and Productions™ - Mr Alexander introduced Cobra Printing and Productions™ in late July of 2006 after Global DocuGraphix the parent company of Cobra Productions filed for bankruptcy. Cobra Productions was forced to cease doing business due to GDX's bankruptcy filing. We have no afflation with GDX or any affiliates.

Cobra Printing and Productions™ is owned and operated by the original founder of Cobra Productions and we offer the best service and product for law enforcement anywhere in the country.